Returns Management

Inefficiencies in the returns cycle have a ripple effect throughout your supply chain. Returns represent costs beyond the warehouse; without visibility and control, returns expose your company to regulatory and financial risks.

Why Returns Management?

With more than $35 billion per year spent on processing returned goods, the profit impact of poor returns management is substantial. Equally critical is the damage that a lack of control over reverse logistics can have on customer and partner relationships. Compliance and waste management regulations require the capability to track, trace and control products throughout the complete lifecycle.

How Can TAKE Solutions Help?

Enterprise Returns Management (ERM) offers a comprehensive, Web-based solution to automate the entire returns life cycle, from return material authorization (RMA) creation to final product disposition.

ERM provides the ability to capture, dynamically print, report and analyze returns information, enabling quick response to quality or product design issues. ERM validates information at each step of execution and provides global item visibility, improving efficiency and eliminating costly mistakes across the extended supply network. Efficiency gained from automating returns transactions reduces costs and maximizes value recovery.

Products/Services

• Enterprise Returns Management (ERM)